Przejdź do treści

Kontakt BuyAccount

Pick the right channel for the fastest response. For most issues, opening a ticket from your tickets page after login is faster than email — it auto-attaches your order context.

  • Wsparcie i pytania ogólne

    Account questions, listing help, payment issues, or anything that isn't covered by a specific channel below.

  • Spory i zwroty

    Account doesn't match the listing, seller unresponsive, or recovery attempt? Open a dispute in My Orders within 14 days of purchase.

    Or email: support@buyaccount.gg with your order ID.
  • Aplikacje sprzedawców

    Want to sell accounts on BuyAccount? Apply through our application form. We manually review every applicant.

    Bulk seller questions: support@buyaccount.gg
  • Partnerstwa i prasa

    Media, influencer, or affiliate inquiries. Please include your audience size and platform.

  • DMCA i znaki towarowe

    Riot Games or third-party trademark concerns, copyright takedowns, or impersonation reports.

  • Zgłoszenia bezpieczeństwa

    Responsible disclosure for security issues. Please don't publicly disclose before we respond.

Zanim się skontaktujesz

  • Order issues: include your order ID (visible on My Orders).
  • Listing questions: message the seller directly first — in-platform messaging is fastest.
  • Refund requests: use the dispute flow in your order, not email — it preserves the evidence chain.
  • Account recovery: if a seller is attempting recovery on a sold account, contact us within 1 hour with screenshots.

W czym nie możemy pomóc

  • Riot Games account bans or suspensions — these are handled by Riot Support directly.
  • In-game support or gameplay coaching — we're a marketplace, not a service provider.
  • Refunds outside the 14-day buyer protection window (see refund policy).

Kanały społecznościowe

Public support is announcements-only. Always use the email channels above for account-specific issues.