Trust & Safety
Every trade, protected end to end
Buying and selling game accounts only works when both sides are protected. Here is exactly how BuyAccount verifies sellers, holds payments in escrow, guarantees delivery, and resolves disputes — with the deeper policies linked at each step.
How we keep every trade safe
Manual seller verification
Identity and payout checks plus a human review of a seller’s first listings before anything goes live.Escrow-backed payments
Funds are held by BuyAccount and released to the seller only after you confirm the account works.14-day buyer protection
A full refund if the account is recovered, misrepresented, or undelivered. No guesswork.Instant secure delivery
Credentials are delivered privately the moment payment clears — change them on first login.Clear dispute resolution
A defined process with evidence and timelines, run by our team — not left to the two parties alone.Data & privacy by default
Payments run through established providers; we never store your full card details.
What we verify before a seller can list
- Seller identity and a valid payout method.
- A manual review of the first listings for accurate rank, region, and included items.
- Public ratings and completed-order history on every seller profile.
- Ongoing monitoring — repeated policy breaches remove a seller from the marketplace.
Your part in a safe purchase
- Change the account email and password on first login to remove the seller’s access.
- Enable two-factor authentication where the game supports it.
- Keep communication and payment on BuyAccount so escrow and protection apply.
- If something is wrong, open a dispute inside the 14-day window with screenshots.
Frequently asked safety questions
Is it safe to buy a game account on BuyAccount?
Yes. Every seller is manually reviewed before their first listing, payment is held in escrow until you confirm the account works, and every order is covered by 14-day buyer protection. If the account is recovered, does not match the listing, or is never delivered, you are refunded.
How does escrow protect my payment?
Your payment is held by BuyAccount, not sent straight to the seller. The seller only receives the funds after the account has been delivered and you have had time to sign in, change the credentials, and confirm everything matches the listing. Until then, the money can be refunded to you.
What happens if an account gets recovered after I buy it?
Account recovery within the protection window is the single most common dispute, and it is fully covered. Open a dispute with your evidence and you are refunded. This is why we require you to change the email and password on first login — it removes the seller’s remaining access.
How are sellers verified?
Sellers pass identity and payout checks and a manual review of their first listings before anything goes live. Ratings and completed-order history are public on every seller profile, and repeated policy breaches remove a seller from the marketplace.
How is my personal and payment data handled?
Payments are processed by established payment providers — BuyAccount never stores your full card details. Account credentials are delivered to you privately and are yours to change immediately. See our Privacy Policy for the full detail.