Politique de confidentialité — RGPD

1. Introduction

BuyAccount ("we", "our", "us") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data. By using our Platform, you agree to the practices described in this policy.

2. Information We Collect

We collect the following types of information:

Account Information: Username, email address, and encrypted password when you register.
Profile Information: Avatar, bio, timezone, and any other details you voluntarily add to your profile.
Transaction Data: Records of listings created, purchases made, and messages exchanged on the Platform.
Usage Data: IP address, browser type, pages visited, and timestamps for security and analytics purposes.
Uploaded Content: Images and files you upload to the Platform.

3. How We Use Your Information

To create and manage your account.
To facilitate transactions between buyers and sellers.
To send important service notifications (account changes, disputes, etc.).
To detect and prevent fraud, abuse, and security threats.
To improve the Platform through anonymized usage analytics.
To comply with legal obligations.

4. Data Sharing

We do not sell your personal data to third parties. We may share data with:

Other Users: Your username and public profile information are visible to other users as part of normal Platform operation.
Service Providers: Hosting, payment processing, and security providers who process data on our behalf under strict confidentiality agreements.
Live Support Chat: Our live chat is first-party. When you open it, your messages and basic technical data (IP address, browser, and the page you are viewing) are processed by us directly to provide support — they are not shared with any third-party chat provider.
Legal Authorities: When required by law or to protect the rights and safety of our users.

5. Cookies

We use minimal cookies and browser local storage to keep you logged in and remember your preferences. Our first-party live-chat widget uses browser local storage (not third-party cookies) to keep your conversation linked to you. We also use analytics and conversion-measurement cookies, which you can control through the cookie banner. You can clear your browser's local storage at any time, which will log you out of the Platform.

6. Data Retention

We retain your account data for as long as your account is active. If you request account deletion, we will delete or anonymize your personal data within 30 days, except where retention is required by law or to resolve outstanding disputes.

7. Security

We use industry-standard security measures including password hashing (bcrypt), HTTPS encryption, and access controls to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

You have the right to:

Access the personal data we hold about you.
Request correction of inaccurate data.
Request deletion of your account and associated data.
Object to certain data processing activities.

To exercise any of these rights, please contact us through the Platform's messaging system.

9. Children's Privacy

Our Platform is not directed at children under 18. We do not knowingly collect personal information from minors. If we become aware that a minor has registered, we will delete the account immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes via the Platform. Your continued use after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us through the Platform's support system.