Trust & Safety
Every trade, protected end to end
Buying and selling game accounts only works when both sides are protected. Here is exactly how BuyAccount reviews seller applications, holds payments in escrow, handles delivery, and resolves disputes — with the deeper policies linked at each step.
How we keep every trade safe
Reviewed seller applications
Our team reviews every seller application before approval; only approved sellers can list.Escrow-held payments
Funds are held by BuyAccount and released to the seller when you confirm the order, or after 14 days.14-day buyer protection
A refund or a replacement if the account is recovered, misrepresented, or undelivered.Delivery in your order thread
The seller sends the login details privately in your BuyAccount messages, within the delivery time shown on the listing — change them on first login.Clear dispute resolution
A defined process with evidence and timelines, run by our team — not left to the two parties alone.Data & privacy by default
Payments run through established providers; we never store your full card details.
How seller applications are reviewed
- Every seller application is reviewed by our team before approval.
- Every listing shows the account’s server, rank, level and skins before you buy.
- Buyers can leave a review after a completed order.
Your part in a safe purchase
- Change the account email and password on first login to remove the seller’s access.
- Enable two-factor authentication where the game supports it.
- Keep communication and payment on BuyAccount so escrow and protection apply.
- If something is wrong, open a dispute inside the 14-day window with screenshots.
Frequently asked safety questions
Is it safe to buy a game account on BuyAccount?
Every order includes full email access and 14-day buyer protection, and the payment is held in escrow until you confirm the order or 14 days pass. If the account is recovered, does not match the listing, or is never delivered, you get a refund or a replacement.
How does escrow protect my payment?
Your payment is held by BuyAccount, not sent straight to the seller. The seller’s earnings stay in escrow until you confirm the order or 14 days pass, so there is time to sign in, change the credentials and check the account against the listing. Until then, the money can be refunded to you.
What happens if an account gets recovered after I buy it?
Account recovery within the protection window is covered. Open a dispute with your evidence for a refund or a replacement. This is why we require you to change the email and password on first login — it removes the seller’s remaining access.
How are sellers approved?
People who want to sell apply through the seller application form, and our team reviews every application before approving it. Every listing shows the account details before you buy, and every order is covered by 14-day buyer protection.
How is my personal and payment data handled?
Payments are processed by established payment providers — BuyAccount never stores your full card details. Account credentials are delivered to you privately and are yours to change immediately. See our Privacy Policy for the full detail.