Contact BuyAccount

Pick the right channel for the fastest response. For most issues, opening a ticket from your tickets page after login is faster than email — it auto-attaches your order context.

Response time: within 24 hours on business days (Mon–Fri). Disputes are reviewed on weekends, but processing happens the next business day.

Support & General Questions

Account questions, listing help, payment issues, or anything that isn't covered by a specific channel below.

Email: [email protected]

Disputes & Refunds

Account doesn't match the listing, seller unresponsive, or recovery attempt? Open a dispute in My Orders within 14 days of purchase.

Or email: [email protected] with your order ID.

Seller Applications

Want to sell accounts on BuyAccount? Apply through our application form. We manually review every applicant.

Bulk seller questions: [email protected]

Partnerships & Press

Media, influencer, or affiliate inquiries. Please include your audience size and platform.

Email: [email protected]

DMCA & Trademark

Riot Games or third-party trademark concerns, copyright takedowns, or impersonation reports.

Email: [email protected]

Security & Vulnerability Reports

Responsible disclosure for security issues. Please don't publicly disclose before we respond.

Email: [email protected]

Before you contact us

What we can't help with

Social channels

Public support is announcements-only. Always use the email channels above for account-specific issues.