Frequently Asked Questions

Yes — Riot's ToS prohibits account trading. In practice, enforcement focuses on sellers and bot networks, not individual buyers. We've never seen a buyer banned solely for purchasing an account. See our full analysis.

Only if you don't change credentials. Once you change password and email and enable 2FA on the new email, recovery becomes nearly impossible — Riot's recovery flow requires email access. If a recovery DOES happen within 14 days, we refund in full and ban the seller permanently. Our recovery incident rate is below 0.3%.

Hand-leveled only. We don't accept botted stock from sellers — it has 8× the ban risk. Hand-leveled means a real player completed the level grind through actual gameplay, leaving normal behavioral patterns that don't trigger automated bans.

Riot bans for ToS violation (post-purchase scripting, toxic chat, smurfing in violation of policy, etc.) are not our responsibility. Bans within 7 days of purchase where seller fault is evident (botted account masquerading as hand-leveled, for example) qualify for partial refund or credit. We absorb these losses through our seller-deposit system.

Open a dispute immediately with screenshot of the ban notice. If the ban occurred before purchase (i.e., the seller sold a banned account), full refund within 24 hours.

Yes, but use a residential VPN (not a commercial datacenter VPN). Datacenter VPNs trip Riot's anti-fraud system and can flag the account. We recommend logging in from your normal IP for the first 7 days.

Under 5 minutes for in-stock hand-leveled listings. Custom orders (specific champion pool, specific BE) can take up to 24 hours. You'll get an email + in-platform notification the moment credentials are released.

Credit/debit card (Visa, Mastercard, AMEX), PayPal, crypto (BTC, ETH, USDT TRC20 and ERC20), and country-specific local methods (iDEAL, Sofort, GCash, Boleto, UPI). We don't accept gift cards or wire transfers — they're fraud vectors.

Yes — 14-day buyer protection on every purchase. Eligible reasons: account recovery, listing mismatch, failed delivery, fraud. See full terms on the buyer protection page.

Credentials are stored in an encrypted vault and never transmitted via email or Discord. Buyer receives a one-time decryption link valid for 24 hours. Sellers cannot recover or screenshot the credentials after delivery — they're destroyed from our system once the buyer confirms receipt.

Yes — at checkout, you can enter a friend's email to receive the credentials directly. We'll send them the decryption link + setup instructions.

There's no physical shipping — accounts are delivered digitally. We accept payments from 180+ countries. Some local payment methods are region-restricted (e.g., iDEAL is NL-only).

A smurf account is a secondary account played at a lower rank than the player's main. Used to play with lower-ranked friends, to learn new champions/roles without affecting your main's MMR, or to stream without revealing your main identity. Our smurf inventory: LoL smurfs, Valorant smurfs.

Blue Essence is the in-game currency used to unlock champions in League of Legends. Accounts with 50K+ BE let you instantly buy the champions you actually want to play, instead of grinding for weeks. High-BE accounts are 30-50% more expensive but save 100+ hours of grind.

"Unranked" means the account has never played ranked games — it's a clean slate. "Ranked Ready" means it meets all requirements (Level 30 for LoL, Level 20 + Account 16-victories for Valorant) but hasn't locked in a rank yet. Both are valid starting points; ranked-ready saves you 8-12 hours of normals grind.

For LoL: EUW, EUNE, NA, TR, KR, BR, OCE, RU, JP, LAN, LAS, SG, TH, TW, PH, ME. For Valorant: EU, NA, AP, BR, LA, KR. Region is shown on every listing and cannot be changed after creation.

Riot's ranked decay can lower the rank on Master/Grandmaster/Challenger tier accounts that go inactive. We disclose decay status on every Master+ listing. Decay-related drops aren't covered by buyer protection, but pre-purchase misrepresentation IS.

Yes — sellers upload screenshots showing the skin collection, and we cross-check against Riot's API where possible. Listings with mismatched skin counts are flagged before going live.

Wild Rift (mobile LoL) account marketplace is on the 2026 roadmap. Currently we focus on PC titles: League of Legends, Valorant, TFT, Fortnite.

Yes — and you should immediately. Login, go to Riot Account Management, change the password first, then update the email to one you control, then enable 2FA. We send a step-by-step checklist after purchase.

No — buyers don't need ID. Email verification only. Sellers DO need ID verification (KYC) to comply with EU DSA and US anti-fraud requirements.

Yes. Sellers see only the order ID and delivery address (region). Other buyers cannot see who bought what. Your purchase list is visible only to you in My Orders.

Yes — there's no per-buyer cap. Some users buy 5-10 smurfs at a time for content creation or coaching purposes. Volume discount available at 5+ accounts (contact support).

Yes — apply through Seller Application. We manually review every applicant (about 33% approval rate). Once approved, listing fee is 0% and final-value fee is 8% per sale.

Sellers set their own price. Our system suggests a price band based on similar listings, region, and current demand. You're free to ignore the suggestion. We charge 8% on sale; no upfront listing fee.

Top sellers (featured placement, lower fees) are determined by: on-time delivery rate (>98%), recovery incident rate (<0.1%), positive feedback (>95%), and 50+ completed orders. New sellers start at Bronze tier and progress automatically.

Yes — sellers moving 100+ accounts/month get a dedicated account manager, 6% (instead of 8%) commission, and priority dispute handling. Apply via [email protected].

Not currently — coming Q3 2026. For now, the gift-card alternative is purchasing an account in the recipient's region and emailing them the credentials.

Coming Q3 2026 — pre-launch landing pages at /valorant-points and /riot-points. Sign up for the launch notification on either page to get a 10% first-purchase discount.

A community Discord is launching soon. For stock drops and updates in the meantime, follow r/BuyAccount and YouTube. For account-specific issues always use support email or tickets.