Help Center
Self-service knowledge base for BuyAccount — the gaming account marketplace. Browse 8 topic categories below for buying, selling, safety, disputes, account management, payments, and boosting questions. For account-specific support, open a ticket from My Tickets after login.
Browse by topic
Getting Started
New buyer or seller? Start here for the platform overview, your first purchase, and your first listing.
Buying an Account
Filters and search, payment methods, delivery times, post-purchase credential rotation.
Selling an Account
Application process, listing best practices, pricing, payouts, seller tier system.
Safety & Ban Risk
Riot/Epic ToS context, ban-rate data by source, recovery prevention, Vanguard anti-cheat.
Disputes & Refunds
Opening a dispute, evidence requirements, resolution timeline, refund methods.
Account Management
Email change, 2FA, region transfer, Riot/Epic profile linking, recovery setup.
Payments
Cards, PayPal, crypto, local payment methods, payment failures, chargebacks.
Boosting & Coaching
How boost orders work, booster verification, safety protocols, refund terms.
Can't find the answer?
For account-specific questions (order issues, dispute escalations, seller account problems), open a support ticket from My Tickets after logging in. Tickets are answered within 24 hours on business days. General inquiries can also email [email protected].