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  • Getting Started

    New buyer or seller? Start here for the platform overview, your first purchase, and your first listing.
  • Buying an Account

    Filters and search, payment methods, delivery times, post-purchase credential rotation.
  • Selling an Account

    Application process, listing best practices, pricing and payouts.
  • Safety & Ban Risk

    Riot/Epic ToS context, recovery prevention, Vanguard anti-cheat.
  • Disputes & Refunds

    Opening a dispute, evidence requirements, resolution timeline, refund methods.
  • Account Management

    Email change, 2FA, region transfer, Riot/Epic profile linking, recovery setup.
  • Payments

    Card and crypto payments, wallet balance, payment failures, chargebacks.
  • Boosting & Coaching

    How boosting and coaching requests work through our contact form.

Can't find the answer?

For account-specific questions (order issues, dispute escalations, seller account problems), open a support ticket from My Tickets after logging in. Tickets are answered within 24 hours on business days. General inquiries can also email support@buyaccount.gg.